Pascal Real is becoming BLOKODE
ServicesIT Maintenance
Connected Infrastructure · Service 08

IT
Maintenance

Your IT equipment always up and running. Fast repairs, preventive maintenance, data recovery, and technical support in and around Sokodé.

Technician repairing a computer
Response within 4h in Sokodé
< 4h

Urgent response time

95%

First-visit resolution rate

6/7

Support availability

100%

Guaranteed client satisfaction

Repairing a desktop computer
PC Repair
Remote IT support on screen
Remote Support
What we offer

Our Services

Urgent Repairs

A PC that won't start, viruses, software failure — we step in fast to get your equipment running again.

  • On-site or remote intervention
  • Diagnosis within 1h
  • Hardware & software repair
  • Data recovery

Installation & Setup

Setting up new equipment, complete and optimized configuration: PCs, servers, printers, peripherals.

  • Complete installation and configuration
  • User account setup
  • Printers & peripherals
  • Data migration

IT Security

Protect your data and network against cyber threats. Antivirus, updates, automatic backups.

  • Antivirus & anti-malware
  • Critical updates
  • Automatic backups
  • Data encryption

Preventive Maintenance

Maintenance contracts for businesses: regular visits, cleaning, checks to prevent failures.

  • Monthly or quarterly visits
  • Physical & software cleanup
  • Fleet status report
  • Failure prevention

Data Recovery

Failed hard drive, accidentally deleted files — we recover your data using the best tools on the market.

  • HDD / SSD / USB recovery
  • Deleted or corrupted files
  • Accidental formatting
  • Crashed hard drives

Remote Support

Fixing problems without a visit, via secure remote access. Fast, convenient, and cost-effective.

  • Secure remote access
  • No travel required
  • Real-time resolution
  • Available 6 days a week
How it works

Our Process

01

Diagnosis

A complete analysis of the issue or your fleet's condition to identify the exact cause and the best fix.

02

Quote

A clear proposal detailing the work, any equipment needed, and the total cost — no surprises.

03

Service

Repair, installation, or maintenance carried out within the agreed timeframe, on-site or remotely.

04

Follow-up

Post-service check, usage advice, and availability for any follow-up questions.

BLOKODE technician performing maintenance at a business

Your fleet,
always at its best

Our technicians take care of your entire IT fleet so you can focus on your core business.

Frequently asked questions

FAQ

Do you work with individuals?

Yes, we work with both individuals and businesses. Slow PC, virus, breakdown, configuration — we handle any IT issue.

Can data be recovered from a PC that won't start?

In most cases, yes. As long as the hard drive isn't physically destroyed, we can extract the data. We give you an estimate after diagnosis.

What are your response times?

For emergencies, we respond within 4 to 8 hours in Sokodé. For scheduled service, we work around your calendar. Remote support is immediate.

Do you offer maintenance contracts for businesses?

Yes, we offer monthly or annual contracts with regular preventive visits, priority response, and better rates for businesses with multiple workstations.

Do you work on Mac and Linux as well as Windows?

Yes, our technicians are proficient in Windows (7 to 11), Linux (Ubuntu, Debian, CentOS), and macOS. We handle mixed fleets without issue.

Fast response

Got a problem?
We're on it

Breakdown, slowness, virus — contact us now. Fast diagnosis and response within 4h in Sokodé.

Request a service call →